Orders & Payment
How do I place an order?
Browse our products, tap "Order on WhatsApp" on any product page, and we'll confirm your order directly over chat. Simple, fast, and personal.
What payment methods do you accept?
We accept UPI (GPay, PhonePe, Paytm), bank transfer, and cash on delivery for select pin codes. All payments are confirmed before dispatch.
Can I modify or cancel my order?
Yes — contact us on WhatsApp within 12 hours of placing your order. Once dispatched, cancellations are not possible but returns are available.
Shipping & Delivery
How long does delivery take?
Standard delivery takes 4–7 business days across India. Metro cities usually receive orders within 3–4 days.
Do you ship pan-India?
Yes, we ship to all major cities and most pin codes across India. WhatsApp us if you're unsure about your location.
How do I track my order?
Once your order is dispatched, we'll send you a tracking link directly on WhatsApp.
Products
Are your products authentic?
Absolutely. We source directly from trusted manufacturers and verified distributors. Every product is quality-checked before shipping.
Do you offer assembly or setup guidance?
Yes! We're happy to guide you through setup over WhatsApp. Just drop us a message after your purchase.
What if a product is out of stock?
Message us on WhatsApp and we'll let you know the restock timeline or suggest a similar alternative.
Returns & Refunds
What is your return policy?
We accept returns within 7 days of delivery for unused products in original packaging. Contact us on WhatsApp to initiate a return.
How long do refunds take?
Refunds are processed within 5–7 business days after we receive and inspect the returned item.